Important Appointment Information During COVID-19

May 18, 2020

When you arrive for your appointment, you will be asked to wash your hands or use hand sanitizer. If you do not have a mask, one will be provided. We are limiting the amount of people in the office; if you are able to attend alone, please do. If the patient is a minor, one parent is welcome.

Please arrive on time for your appointment. If you arrive early, call us at 704-412-7975 from the parking lot to see if we are ready for you. We are scheduling 30 minutes between appointments to allow for proper cleaning and limiting contact between patients; arriving at a different time than scheduled will impede this process.If you answer "YES" to either of the below screening questions you will be asked to reschedule to a virtual meeting if appropriate:

  1. Have you had any of the following new symptoms in the last seven days: fever or chills, cough (either new, or different than your usual cough), sore throat, shortness of breath, or any other flu-like symptoms?
  2. In the past week, have you been in close (less than 6 feet), prolonged contact (more than 2-3 minutes) with someone with suspected or confirmed flu or COVID-19 without using infection protection and control precautions?

Thank you for partnering with us to keep everyone's health and safety in mind. Please contact us if you have any questions.

Written by
Reviewed by
Dr. Melissa Karp, Au.D.
Audiologist
Read full bio

Melissa Karp is a board-certified audiologist with special expertise in tinnitus treatment, auditory processing disorder (APD) evaluation, hearing aid fitting and aural rehabilitation.

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